Q. What if I've marked my photos as private, but they're still showing on third-party sites?

A1. Third parties can take up to 24 hours to update any changes made to a listing. If you have waited the 24 hours and the photos are still showing continue to A2. 


A2. We are actively collaborating with third-party websites to ensure that they adhere to our request to keep photos private. However, it's important to note that this process is not flawless. In instances where you have contacted the MLS to mark your photos as private after the listing has closed, there remains a possibility that the photos may still be displayed on third-party platforms. This occurs because many third-party sites cease updating listings once they are marked as closed. In such cases, it becomes the responsibility of the agent to communicate with the third-party sites and request the removal of the photos.

Below are instructions on how an owner can remove photos from the top three property aggregates/websites.

How to remove photos from Zillow

  • Make an account with Zillow if you do not already have one
  • Search for your address to find your home’s property page
  • Click More
  • In the dropdown menu, click Verify your ownership
  • Follow the prompts to verify that the address is yours
  • Click on your profile icon
  • Select Your Home from the menu option
  • Click on the tile for your home to load the property page
  • Click on the Edit Facts icon from the Owner View of the property page
  • To remove a photo, click on an individual image and click Remove Photo
  • Remove all your photos, then select Save Changes

How to remove photos from Realtor.com

  • Go to realtor.com/myhome and create an account
  • Once you have your account made, search for your home address
  • You will first have to prove that you own this home. Follow the site's steps for proving ownership
  • You can then go to your owner dashboard and click the My Home tab.
  • Click Remove Photos

How to remove photos from Redfin

  • Make an account with Redfin if you do not already have one
  • Go to your Owner Dashboard using the drop-down menu under your name in the top-right corner of the page to claim your home
  • Follow the steps for claiming that the home is yours
  • Go back to your Owner Dashboard and click on your home
  • Click Edit Photos
  • Click Hide listing photos
  • Click Yes, hide listing photos to confirm