Why Clear Cache and Cookies?

Clearing the Cache and Cookies from a web browser is an important first step for almost any troubleshooting for internet browsing. The 'cache' is a tool used by your internet browser to speed up the page loading process. However, sometimes it can cause a problem when websites are updated and developed as files saved in the cache may conflict with what's actually coded into the website. Clearing Cache and Cookies is a way we can be sure that any issues you may come across are actually something wrong with the website, rather than inconsistencies caused by using different browsers.

  1. Click the Tools menu (three dotted lines in the upper-right corner), and open the Settings menu.
    Settings menu highlighted in Settings and more (Alt + F4) menu in Microsoft Edge
  2. Click Privacy, search, and services on the left-side menu.
  3. Under the section Clear browsing data, Click Choose what to clear.
    Clear browsing data menu in Microsoft Edge with Choose what to clear button
  4. Select Cookies and other site data and Cached images and files.
  5. Click Clear Now.
    Clear browsing dat amenu in Microsoft Edge with All time, Cookies and other site data, and Cached images and files selected
  6. Close Microsoft Edge completely for your changes to take effect.

Using Chrome? Click Here

Using Firefox? Click Here

Using Safari? Click Here