Why Clear Cache and Cookies?

Clearing the Cache and Cookies from a web browser is an important first step for almost any troubleshooting for internet browsing. The 'cache' is a tool used by your internet browser to speed up the page loading process. However, sometimes it can cause a problem when websites are updated and developed as files saved in the cache may conflict with what's actually coded into the website. Clearing Cache and Cookies is a way we can be sure that any issues you may come across are actually something wrong with the website, rather than inconsistencies caused by using different browsers.

  1. Click on Safari on the top menu bar.
  2. Click Preferences.
    Preferences menu highlighted in Safari menu along top of macOS
  3. Click the Privacy tab.
  4. Click Manage Website Data...
    Manage Website Data... button highlited in Safari Privacy menu in macOS
  5. Click Remove All.
  6. Click Remove Now.
    Prompt to Remove Now after selecting Remove All in Safari Privacy menu in macOS
  7. Go to the Safari menu on the top menu bar.
  8. Select Quit to close Safari and save your changes.

Using Chrome? Click Here

Using Firefox? Click Here

Using MS Edge? Click Here